ITW EAE Status
All systems operational
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US QAD Operational
US QAD Cloud Services
CN QAD Operational
China QAD Cloud Services
QAD Supplemental Operational
Supplemental services for QAD such as eForms, Cyberquery
Legacy Services Operational
Glovia ERP, legacy QAD, Vantage
Solidworks Operational
Solidworks system including PDM, SQL Database
Office 365 Operational
Outlook email, Sharepoint, Onedrive, provided by ITW Corporate
Inter-site Connectivity Operational
Connectivity between global EAE sites
ITWEAE Website Operational
Public website for ITWEAE
Smartsheet Operational
For information on Smartsheet status go to https://status.smartsheet.com/
Salesforce Operational
Salesforce and components related to the service.
Email Delivery Operational
Email delivery from/to Outlook, QAD, Scanners, etc.
ITW Corporate Services Operational
Services provided and hosted by ITW Corporate. For informational purposes.
OHT Operational
VPN / Remote Access Operational
VPN and other Remote Access to site
Wireless Network Operational
Issues related to Wireless Network at site
Local Area Network Operational
Issues related to LAN internal services
File Servers Operational
Specific File Server issues will be noted in description
Firewall / Internet Operational
Firewall or Internet access issues
Ringcentral Phones Operational
Ringcentral Telephone Services
HPK Operational
VPN / Remote Access Operational
VPN and other Remote Access to Site
Wireless Network Operational
Issues related to Wireless Network at site
Local Area Network Operational
Issues related to LAN internal services
File Servers Operational
Specific File Server issues will be noted in description
Firewall / Internet Operational
Firewall or Internet access issues
Ringcentral Phones Operational
Ringcentral Telephone Services
LKV Operational
VPN / Remote Access Operational
VPN and other Remote Access to Site
Wireless Network Operational
Issues related to Wireless Network at site
Local Area Network Operational
Issues related to LAN internal services
File Servers Operational
Specific File Server issues will be noted in description
Ringcentral Phones Operational
Ringcentral Telephone Services
Firewall / Internet Operational
Firewall or Internet access issues
CMO Operational
VPN / Remote Access Operational
VPN and other Remote Access to Site
Wireless Network Operational
Issues related to Wireless Network at site
Local Area Network Operational
Issues related to LAN internal services
File Servers Operational
Specific File Server issues will be noted in description
Ringcentral Phones Operational
Ringcentral Telephone Services
Firewall / Internet Operational
Firewall or Internet access issues
Virtual Desktop Environment Operational
Camdenton VDI on production floor
SUZ Operational
Suzhou, China Services
VPN / Remote Access Operational
Firewall / Internet Operational

Scheduled maintenances

Scheduled maintenance QAD Weekly Offline Backup from Nov 22, 2024 22:00 CST to Nov 23, 2024 01:00 CST
[Scheduled]

US QAD Cloud Services performs a weekly scheduled offline backup of their systems for disaster recovery purposes. During this window, US QAD services may be unavailable. This scheduled backup typically lasts less than 2 hours.

US QAD
Posted at November 15, 2024 · 22:00 CST

Past Incidents

Major incident Service CN QAD seems to be down
[Resolved]

Service is back up.

CN QAD
Posted at November 18, 2024 · 14:40 CST
Major incident Service CN QAD seems to be down
[Resolved]

Service is back up.

CN QAD
Posted at November 18, 2024 · 14:22 CST
Minor incident Camdenton Internet
[Resolved]

Vendor notified us about a fix they implemented. We will continue to monitor.

CMO Firewall / Internet Ringcentral Phones File Servers Local Area Network Inter-site Connectivity Virtual Desktop Environment
Posted at November 19, 2024 · 08:00 CST
Major incident Service CN QAD seems to be down
[Resolved]

Service is back up.

CN QAD
Posted at November 18, 2024 · 08:09 CST
% Uptime
60 days ago Today
Incident & maintenance history
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